Refund & Returns Policy

At CORTEIZ Clothes, we want you to have a smooth and satisfactory shopping experience. If you are not completely satisfied with your purchase, our Refund & Returns Policy explains how you can request a return, exchange, or refund.

1. Return Period

We offer a 30-day return period from the date you receive your order.

To be eligible for a return, please contact us within 30 days of receiving your order to initiate the return process.

2. Return Eligibility

To request a return, please contact our customer support team by email. Our team will assist you with the return process and provide the necessary instructions.

Please include your order number and a brief explanation of your return request so we can assist you efficiently.

3. How to Request a Return

All return and exchange requests are handled through email.

To initiate a return or exchange:

  1. Contact us at sales@corteizclothes.com.
  2. Provide your order number and details of your request.
  3. Our support team will review your request and provide instructions.
  4. Follow the return instructions provided by our team.

Please do not send items back without contacting our support team first.

4. Exchanges

We offer exchange options for eligible purchases within our 30-day return period.

If you would like to exchange an item, please contact us by email with your order number and the details of the item you wish to exchange.

Our customer support team will guide you through the exchange process and provide the necessary instructions.

5. Refund Policy

We offer complete refunds for eligible returned purchases.

Once your return has been approved and processed, your refund will be issued to your original payment method.

Please allow up to 15 days for the refund to be completed and credited back to your account.

The time required for the refund to appear in your account may depend on your payment provider or financial institution.

6. Worldwide Shipping and Returns

CORTEIZ Clothes offers worldwide shipping.

If you wish to return an order delivered internationally, please contact our support team at sales@corteizclothes.com for assistance with the return process.

Our team will provide the necessary instructions for your return or exchange request.

7. Contact Us

If you have questions regarding returns, exchanges, or refunds, please contact our customer support team.

Email: sales@corteizclothes.com

We are here to assist you and help make your shopping experience with CORTEIZ Clothes as convenient as possible.

8. Policy Updates

CORTEIZ Clothes reserves the right to update or modify this Refund & Returns Policy when necessary. Any changes will be published on this page.