Privacy Poicy

At CORTEIZ Clothes, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect your information when you visit our website or make a purchase.

By using our website, you agree to the practices described in this Privacy Policy.

1. Information We Collect

When you visit CORTEIZ Clothes, place an order, or contact our customer support team, we may collect certain personal information, including:

  • Name
  • Billing and shipping address
  • Email address
  • Phone number
  • Order details and purchase history
  • Payment-related information
  • Information submitted through contact forms or customer support emails

We may also collect certain technical information, such as browser type, device information, IP address, and website usage data.

2. How We Use Your Information

We use the information collected to:

  • Process and fulfill customer orders
  • Arrange shipping and delivery
  • Manage payments and refunds
  • Provide customer support
  • Respond to inquiries and requests
  • Improve website functionality and shopping experience
  • Maintain website security and prevent fraudulent activity
  • Communicate important order-related information
  • Comply with applicable legal obligations

3. Payment Information

Payments made through our website may be processed by third-party payment providers.

CORTEIZ Clothes does not necessarily store complete payment card details on its own servers. Payment information is handled according to the privacy and security practices of the relevant payment provider.

4. Cookies and Website Technologies

Our website may use cookies and similar technologies to improve functionality and provide a better shopping experience.

Cookies may help us:

  • Remember shopping cart items
  • Maintain customer sessions
  • Understand website usage
  • Improve website performance
  • Support website security

You may manage or disable cookies through your browser settings. Some website features may not function properly if cookies are disabled.

5. Sharing of Personal Information

We do not sell customers’ personal information.

We may share relevant information with trusted third-party service providers when necessary to operate our store, including:

  • Payment processing providers
  • Shipping and delivery partners
  • Website hosting providers
  • Website analytics and security services
  • Customer support and technical service providers

These parties may access information only as necessary to provide their services or fulfill relevant obligations.

6. Data Security

We take reasonable measures to protect personal information against unauthorized access, loss, misuse, alteration, or disclosure.

However, no method of electronic transmission or internet storage can be guaranteed to be completely secure.

7. Data Retention

We retain personal information for as long as necessary to fulfill orders, provide customer support, maintain business records, resolve disputes, and comply with applicable legal obligations.

When information is no longer required, we may securely delete or anonymize it where appropriate.

8. Your Privacy Rights

Depending on applicable privacy laws, you may have the right to:

  • Request access to your personal information
  • Request correction of inaccurate information
  • Request deletion of certain personal information
  • Object to certain processing activities
  • Withdraw consent where processing is based on consent
  • Request information about how your personal data is used

To exercise any applicable privacy rights, please contact us using the details provided below.

9. Third-Party Links

Our website may contain links to third-party websites or services.

We are not responsible for the privacy practices, policies, or content of external websites. We recommend reviewing their privacy policies before providing personal information.

10. Children’s Privacy

Our website is not intended to knowingly collect personal information from children without appropriate authorization where required by applicable law.

If you believe that a child has provided personal information to us improperly, please contact us so that we can review the matter.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our website, business practices, or applicable legal requirements.

Any updates will be published on this page. We encourage visitors to review this policy periodically.

12. Contact Us

If you have questions about this Privacy Policy, your personal information, or our privacy practices, please contact us:

CORTEIZ Clothes

Email: sales@corteizclothes.com

We are committed to handling your privacy inquiries responsibly and providing appropriate assistance.